Customer Direct Debits
Customer Direct Debits
The Customer Receipts Wizard allows you to select invoices to be automatically receipted from customers, and export your list of payments to Excel. Receipts are automatically processed and your accounts are immediately updated. To process customer Direct Debits, you will first need to enter their bank account details into the customer account. See Setting up Customer Accounts for details.
To process Direct Debits:
In the Customer list the drop down list on Receipts and select Process Direct Debits.
The Customer Receipts Wizard appears as below:
The Customer Receipts Wizard - Step 1 - Select Customers screen. The toolbar shows buttons for Cancel, Send To Excel, and Send Transfers to Bank. At the top are tabs for navigation through the wizard steps. Fields include Reload Batch dropdown (with an option to leave blank to create a new batch) and a Delete Batch button. The "Or Select Customers" section has Select By (Customer Code), Operator (Between), with a checkbox for "Include only customers with bank account details for direct debiting". First Item and Last Item fields define the customer range (0 to Cash Sales, Hotel Glenarm to 217). Additional checkboxes for "Include invoices not yet due" and "Include invoices up to this date" (09/10/2014) are shown. A Next button is at the bottom right.
Step 1 of Customer Receipts Wizard
Step 1 - Select Receipt Criteria Select the customer range for receipt selection. You can include all invoices even if they are not due for payment yet. If you have made a previous selection and saved these selections into a batch you can reload this batch by selecting Reload Batch, and select from the drop down list. You can then finalise the receipts.
Step 2 - Select the Bank Account Select the bank account you want to be credited from the drop-down list. The subsequent fields are automatically updated according to your balances.
Step 3 - Select the Invoices to Receipt The Wizard uses colour codes to highlight overdue debts. Select the customers you want to pay from the list and click Receipt Customer.
To part-receipt a customer, highlight the customer name and click Show Details. From here you can choose to receipt or part-receipt specific invoices. After you have entered how much is to be receipted from the customer this time, ABM automatically updates the customer account.
If prompt payment discounts are available they will be shown for each customer. These discounts can be accepted or amended if required by selecting the column discounts and entering an amount. When the Receipt Customer is selected the net amount will be shown in the column pay now with the discount amount, if any, shown in the discount taken column.
The Customer Receipts Wizard - Step 3 - Select the Invoices paid screen. A grid lists customers with columns for Customer, Manufacture/house, Overdue, Due in 7 days, Due after 7 days, Discount, Payment, Total Reduction, Total OS (Penny), and Pay Now (Penny). Customers listed include Pendalton House, Masaki and Masaki, Brightstairs, Summer Bay, Springfield Counc, Portyknots Paint Store, and others. Color-coded rows indicate different payment urgency levels. Below the grid is an explanation: "The colours yellow, orange and red show increasing age." Buttons include Show Details, Receipt From All, and Clear All. Customer Bank Account Details section shows BSB Number and Account No fields (with "No account has been entered" shown), along with a Payment Reference field. Cancel Changes, Back, and Next buttons are at the bottom.
Step 4 - Receipt Method Receipt Method displays the remaining balance in your bank account after the selected customers have been debited.
Click Internet Banking or Cash to choose the method of receipt from all other customers. A cheque or reference number appears in the subsequent field.
Rather than processing the receipts now you can select the option "Save the batch details so that they can be approved and processed later". This will then allow you to **Send Receipts List to Excel. **You can then use this list to obtain approval for the debiting and then reload this batch again for processing.
Step 5 - Completion When you open the Completion section, ABM automatically processes the receipts, which can be viewed in the progress bar.
To send electronic transfers to the bank: When processing is complete, select **Send Transfers to Bank **to send any electronic transfers to the bank. See Electronic Funds Transfer
To view a list of customer receipts in Excel: In the Completion section of the Customer Receipts Wizard, click Send Receipts List to Excel. If you have more payments to make using a different method of payment, click Start Again. Otherwise, click Finish to exit the Customer Receipts Wizard.